Overview

As a valued client, you can collect pre-ordered supplies from a nominated Sullivan Nicolaides collection centre, and still be able to drop samples into any Sullivan Nicolaides collection centre for free transportation to Biotech Laboratories.

Our clients can pre-order supplies either by e-mail (general@biotechlab.com.au) or via our website (www.biotechlab.com.au/contactus/storesordering) or by calling Biotech Laboratories 07 3847 9488

Due to security arrangements for the entire building clients will not have direct access to our laboratory area. However there is direct access to a designated area under the building for Biotech Laboratories' clients to deliver samples and to collect pre-ordered supplies. Please note that the entry areas, and under building areas are under security camera surveillance. A map detailing the point of entry via at the corner of Best and Hurworth Streets is below.

For those collecting pre-ordered supplies (24hr access/7 days a week):

All supplies must be pre-ordered so that we have them in the designated area ready for you to collect. Supplies that require refrigeration will be in the sample refrigerator with supplies on the racks in the area. All supplies with be clearly labelled with your company name. Should you need assistance between 8am and 5pm there is also a telephone in this area.

For those delivering samples (24hr access/7 days a week):

This area has an alert switch that you will activate after placing samples in the labelled refrigerator. Should you need assistance between 8am and 5pm there is also a telephone in this area. The attached map shows the route from Best Street to the designated parking area. Please note that for safety reasons reverse parking only is allowed. You then exit your vehicle and follow the path designated on the map to the "Biotech Refrigerated Specimen delivery & supplies location".

Should you have a scheduled meeting with the management staff, you will be required to present to the main entrance of the building at 24 Hurworth Street. The Sullivan Nicolaides Pathology reception staff will require that you log into the visitors computer program which will include a photo image that will be printed on your visitors pass. Biotech Laboratories will be contacted and a staff member will arrive to escort you to the relevant meeting room.