As a valued client, you can collect pre-ordered supplies from our office and have them sent to a nominated Sullivan Nicolaides collection centre. Once you have collected your samples you are able to drop samples into any Sullivan Nicolaides collection centre for free transportation to Biotech Laboratories.
Dropping samples to Biotech Laboratories Pty Ltd
Due to security arrangements for the entire building clients will not have direct access to our laboratory area. However there is direct access to a designated area under the building for Biotech Laboratories' clients to deliver samples and to collect pre-ordered supplies. Please note that the entry areas, and under building areas are under security camera surveillance. A map detailing the point of entry via at the corner of Best and Hurworth Streets is below.
For those collecting pre-ordered supplies (24hr access/7 days a week):
All supplies must be pre-ordered so that we have them in the designated area ready for you to collect. Supplies that require refrigeration will be in the sample refrigerator with all other supplies on the racks in the area. All supplies with be clearly labelled with your company name. Should you need assistance between 8am and 5pm there is also a telephone in this area.
For those delivering samples (24hr access/7 days a week):
This area has an alert switch that you will activate after placing samples in the labelled refrigerator. Should you need assistance between 8am and 5pm there is also a telephone in this area. The attached map shows the route from Best Street to the designated parking area. Please note that for safety reasons reverse parking only is allowed. You then exit your vehicle and follow the path designated on the map to the "Biotech Refrigerated Specimen delivery & supplies location".
Should you have a scheduled meeting with the management staff, you will be required to present to the main entrance of the building at 24 Hurworth Street. The Sullivan Nicolaides Pathology reception staff will require that you log into the visitors computer program which will include a photo image that will be printed on your visitors pass. Biotech Laboratories will be contacted and a staff member will arrive to escort you to the relevant meeting room.
Sample containers for food and water testing are available free-of-charge.
Biotech Laboratories is able to offer clients free transportation of samples from any Sullivan Nicolaides Pathology Collection Centre to Biotech Laboratories. There are over 250 locations throughout Brisbane and south via Grafton and Lismore to Coffs Harbour (NSW), west to Warwick (Qld) and north via Maryborough, Bundaberg, Rockhampton and Townsville to Cairns (Qld). In some circumstances we can also arrange a free collection service from your premises.
Click on the link to SEARCH for a Sullivan Nicolaides Pathology Collection Centre in your Area/Suburb or Region.
Please note that all water samples must be received and processed by our laboratory within 24 hours of collection. Also, that samples received after normal working hours will be processed the following day. All samples sent from outside of the Brisbane CBD on a Friday or the day before a public holiday will be processed on the following day. Samples processed on weekends and public holidays will attract a surcharge
- Water and Soil
- Food and Beverage
- Surfaces (including carcass, food preparation and air-conditioning surfaces)
List of microbial analyses performed by Biotech laboratories
For chemical analyses of food and water we use the Australian Government analytical laboratory - the National Measurement Institute. This NATA accredited laboratory is Australia's peak measurement body responsible for biological, chemical, legal, physical and trade measurement. NMI is a division within the Department of Innovation, Industry, Science and Research. To obtain information on chemical analyses of food or water samples, please contact us at email@example.com